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Password and Login Issues

Troubleshoot login problems and manage your password securely.

Password Best Practices

  • Use a unique, strong password (12+ characters)
  • Include numbers, symbols, and mixed case
  • Never reuse passwords from other sites
  • Use a password manager
  • Change passwords if compromised

Resetting Your Password

  1. Click 'Forgot Password' on the login page
  2. Enter your email address
  3. Check your email for the reset link
  4. Create a new strong password
  5. Log in with your new credentials

Troubleshooting Login Issues

  • Clear browser cache and cookies
  • Try a different browser
  • Check your internet connection
  • Verify email address spelling
  • Ensure caps lock is off
  • Contact support if issues persist